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nonprofit services

Grant-funded budget. Enterprise-grade protection.

Donors give you their trust and their card numbers in the same click. CRA builds security and support that fits your funding reality instead of competing with it.

30+

Years serving NYC financial institutions

24/7

Helpdesk & managed detection coverage

PCI-SHIELD-990

Compliance we build around

WHO WE COVER

Every Kind of Mission,
One Standard of Protection

A food bank, a theater, and a grantmaking foundation don't run on the same systems or answer to the same funders. Here's where each one carries real risk, and where we step in.

Human Services

Platforms We Support

Client files hold people's hardest days. They deserve more than a shared drive.

- Bonterra/Apricot
- Salesforce Nonprofit Cloud

Compliance We AddresS

State data-protection regulations; HIPAA where health services overlap; grant funder security requirements

Beneficiary case files touching health, custody, or housing status sit exposed on shared or unmanaged drives

Primary Risk

How We Help

Role-based access limiting case files to assigned caseworkers, encrypted backups, and incident response documentation funders can actually review

Education & Youth Programs

Platforms We Support

Compliance We AddresS

The kids you serve can't consent to a data breach.

- Google Workspace
- Background-check portals

FERPA where applicable; state minor-data protection laws

Minors' personal data and background-check results moving through shared staff or volunteer accounts

Primary Risk

How We Help

Locked-down access for staff and volunteer accounts, with offboarding that revokes access the day someone leaves, not the month after

Arts & Culture

Platforms We Support

Membership lists and donor histories are worth as much as anything in the gallery.

- PatronManager
- Tessitura
- Donor CRMs

Compliance We AddresS

PCI-DSS for ticket and membership payments; state charity data rules

Card data from ticket sales and membership renewals processed through outdated e-commerce plugins

Primary Risk

How We Help

PCI-aligned payment environments and a vendor-risk review before any new ticketing platform goes live

Foundations & Grantmakers

Platforms We Support

- Board portals
- Secure applicant data rooms

Compliance We AddresS

You're the one auditing everyone else's controls. Yours have to hold up too.

Funder due-diligence standards; state charity registration requirements

Applicant financial data and board deliberations carry outsized reputational weight if exposed

Segmented access between program staff and finance, encrypted board communications, and documented governance policies

Primary Risk

How We Help

Advocacy & Policy Organizations

Platforms We Support

- Action Network

- EveryAction

Compliance We AddresS

Some of your supporters need to stay anonymous. Your systems have to guarantee that.

State charity regulations; donor privacy commitments

Supporter and organizer lists draw attention from both cybercriminals and politically motivated actors

Primary Risk

Hardened email security, phishing-resistant MFA, and an incident response plan built for a higher-attention-target profile

How We Help

Faith-Based Organizations

Platforms We Support

- Online giving platforms

- Planning Center

- Breeze

Compliance We AddresS

Congregant trust took years to build. It takes one email to lose.

PCI-DSS for online giving; state data-protection rules

Giving records and pastoral care notes held with little formal IT oversight

Primary Risk

How We Help

Secure giving-platform integration and access controls built around sensitive pastoral records

Manage360°

EIGHT DISCIPLINES BUILT AROUND HOW YOUR NONPROFIT RUNS

Everything a nonprofit's IT needs to stay governed, funded, and audit-ready, without hiring for all eight.

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Governance

Every technology decision documented and traceable to a policy, not a person's memory.

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ITIL Service Management

Structured ticketing and service delivery, even without an in-house help desk.

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Strategic Sourcing

Licensing, hardware, and vendor contracts chosen with grant cycles and board budgets in mind.

Security, Compliance & Data Protection

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Controls built around donor data, grant funder requirements, and applicable state law.

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IT Consulting & vCIO Advisory

Strategic technology planning tied to your program growth, not a sales quota.

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User & Access Management

Staff and volunteer access that turns off automatically the day a role changes.

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Service Desk

A team that answers during a fundraising deadline, not just business hours.

Endpoint & Device Management

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Every laptop and tablet your staff and volunteers use, tracked and secured centrally.

One flat-rate IT department for your organization, sized for a nonprofit budget.

Manage360° is our fully outsourced IT department at one predictable, flat-rate cost. Manage360° bundles monitoring, security, help desk, and compliance documentation into one relationship, so your team spends its time on programs and donors instead of coordinating vendors.

Human Services · Foundations · Arts · Education

Day-to-Day Support

The desk never closes

Helpdesk Support

Live support with centralized ticketing, so a locked-out staffer during a donor event gets a person, not a queue.

IT Operations & Management

Remote support, patching, and vendor coordination handled quietly in the background, year-round.

Autonomous Breach Platform

Detect, respond, track

The same platform protecting our legal and financial clients,
tuned to the trust donors place in your organization with every gift.

01

DETECT & prevent

02

respond

03

Ransomware, malware, and exfiltration attempts stopped before donor and beneficiary records are exposed.

Automated investigation and remediation playbooks act at machine speed, without waiting on an in-house IT hire you don't have.

track

Continuous monitoring and threat hunting close the loop, with reporting your board can actually read.

Cloud Computing for NONPROFITS

INFRASTRUCTURE YOUR ORGANIZATION DOESN'T HAVE
TO MANAGE

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Outsourced

Servers and systems monitored and maintained without adding a single line to your headcount budget.

Internet-based

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Program files and donor records reachable securely from the office, the field, or a volunteer's living room.

Multi-Tenant

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Enterprise-grade infrastructure shared efficiently.

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Transparency

Clear reporting on cost and uptime your finance committee can actually bring to the board.

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Consumption-based

Pay for what your organization uses this fiscal year, not a fixed footprint sized for growth you haven't hit yet.

IT Staffing Process

Six steps,
NO SHORTCUTS

01

Assessment

Define the role against the organization's needs.

02

Search & Advertising

Source candidates from vetted networks.

03

Screening

Technical and background review before submission.

04

Candidate Selection

Shortlist presented with full context.

05

Candidate Approval

Organization makes the final call, we handle logistics.

06

Performance Evaluation

Ongoing review once the placement is live.

Consulting Services

Project work, scoped and delivered

Migration & Implementation

Moving systems without moving deadlines.

Asset &
Vendor Management

One point of accountability for every contract.

Project Management & Tech Consulting

Delivery discipline applied to technology decisions.

Design & Architecture

Infrastructure planned for where the organization is headed.

From the Research Desk

NOTES ON DONOR TRUST, GRANTS & COMPLIANCE

Get Started

Let's put this to work for you

Tell us a little about your organization and we'll follow up with a plan scoped to your size, industry, and current risk.
chico at his desk- blue.png

Get Started

Let's put this
to work for you

Tell us a little about your organization and we'll follow up with a plan scoped to your size, industry, and current risk.

Company Size
What services are you interested in?
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