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White Papers

Stay up to date on the technology trends that are driving business growth and innovation by checking out our IT resources. You can browse our technology white papers for expert insight on everything that you need to know about what IT trends are impacting the industry, including cloud technology, government compliance, new approaches to cybersecurity and privacy, and more.

Data Protection on a Budget: MSP vs In-House Cybersecurity

Small and midsize organizations can reduce risk and control
costs by choosing managed cybersecurity over building an internal team. This paper compares real-world costs, downtime risks, compliance needs, and insurance impacts. See why MSP-led cybersecurity often delivers stronger protection and more predictable budgeting than an in-house approach.

The Hidden Costs of Shadow IT and How Managed IT Services Bring It Under Control

Shadow IT, the use of unauthorized apps, devices, and cloud services, has become one of the most pressing challenges facing modern organizations. Employees adopting convenient tools to solve immediate problems inadvertently create security vulnerabilities and compliance gaps. This paper breaks down the hidden costs and how managed IT brings shadow IT under control.

Why An MSP is The Right Choice For Your Nonprofit

Managed IT services let nonprofits center their focus on mission instead of maintenance. A functional, secure, and stable IT operating model frees up time for tasks that actually move the organization's goals forward. This paper explains how MSPs help nonprofits use their tech more effectively to support day-to-day operations.

The State Of Digital Transformation In The Finance Industry

Digital innovation is transforming the financial and banking services sector, making it more diverse, efficient, and competitive. That same transformation can also increase concentration risk and security exposure. This paper addresses digital transformation in finance, its causes, and its benefits.

New Technology For
Non-Profit Organizations

Nonprofits have a rising need for updated, more sophisticated technology, but determining the right investment can be a formidable challenge. The market has become deeply saturated, with a wide range of options to choose from. This paper helps cut through the noise to find the right fit.

Legal Innovation And Technology

Judicial practices have developed considerably thanks to recent advancements in legal innovation and technology. Compliance, data security, data storage, and communication are now vital to any law firm's success. This paper covers what's changed and what firms need to keep up.

Technology Trends To Keep An Eye On In 2022

Uncertainty and unpredictability ruled the past two years, leaving many businesses and employees insecure about the future. As a result, companies sidelined broader strategic goals just to stay afloat. This paper covers the top technology trends set to be game-changers in 2022.

The Ultimate Guide to Changes in the Financial Services Sector

As industries shift their in-house operations to remote work, the financial services sector has been affected the most. The industry is facing ongoing conflicts including operational perils, employee protection, and financial risk. This paper walks through what's changing and how firms are adapting.

The Ultimate Guide to Password Management for Business Security

Password management has come a long way since being treated as a basic security afterthought. Cloud applications and SaaS tools now require businesses to manage secure, unique passwords across dozens of accounts. This paper explains how corporate password management software protects every account inside one encrypted vault.

The Current State Of Cybersecurity in 2021

Cyberattacks, particularly ransomware, are estimated to happen every 11 seconds. That statistic alone signals how much the threat landscape has shifted. This paper compiles the year's most relevant data and what it means for evolving threats.

The Ultimate Guide to DNS Poisoning Attacks

DNS poisoning, also called cache poisoning, exploits gaps in DNS protocols to divert traffic to malicious sites. Once there, victims are tricked into entering credentials attackers can steal. This paper explains how the attack works and how organizations can defend against it.

The Current Issues in Architecture And The Tools That Help Resolve Them

The architecture industry has faced direct disruption from the pandemic, and many firms are still adjusting to remote work and new digital tools. Despite recent technological advancement, the shift hasn't been easy. This paper covers the current issues and the tools helping firms resolve them.

Healthcare Industry Technology Solutions

The COVID-19 pandemic forced healthcare organizations to rapidly adapt to new technology. This paper explores how the industry coped with pandemic-era restrictions and how care delivery changed as a result. It also looks at where the relationship between healthcare and technology is headed next.

Analyzing how architecture firms must comply with legal regulations to complete projects

Architects don't just plan and design, they also manage the business and legal side of every project. Each contract carries risk and compliance obligations that must be resolved quickly to protect profitability. This paper covers how firms navigate zoning laws, permits, and land-use ordinances alongside their legal counsel.

The Ultimate Guide to Education Compliance

Ecommerce merchants and website owners working with educational institutions are now legally required to follow jurisdiction-specific regulations. Compliance is often treated as an afterthought when it should be central to strategy. This paper explains what education-sector compliance actually requires.

A Comprehensive Guide to Cookie Poisoning

Cookie poisoning is the act of forging or manipulating session cookies to bypass security measures, and it can threaten data, identity, and finances alike. This guide breaks down how the attack works and how to spot it. It also covers how to train staff to prepare for and respond to these threats.

Providing the legal sector with the means to transform their communications.

The legal sector is one of the slowest industries to modernize, and outdated communications tools are starting to cost established firms real ground. Law firms need to embrace modern communication strategies that meet clients where they are. This paper shows what a modern communications strategy looks like for legal teams.

Analyzing the technological disruptions that are advancing the finance industry.

Technology continues to enhance and reshape how the finance industry serves its clients. FinTech is evolving quickly, and firms must adopt what's both new and safe. This paper looks at how AI and cloud computing are changing operations, and whether your business is ready to adopt them.

The Ultimate Guide to Retaining Employee Communication in a Digital Workplace

Remote work introduces real challenges around distraction and the loss of in-person communication. With the right tools, though, business operations can run just as smoothly as they did in the office. This paper breaks down the best communication and project management platforms for distributed teams.​

An analysis of the the effects of cloud computing technologies on healthcare

Technology makes a tremendous difference in the lives of patients, families, and healthcare professionals alike. Advances like real-time record updates and remote care access are made possible by the cloud. This paper also covers the privacy concerns that come with it, including HIPAA and EHR data safety.

2019 expectations for changes in cybersecurity practices and privacy policies

Data breaches can devastate consumer trust and cost businesses significantly. Regulations like the EU's GDPR and various state laws have reshaped how organizations must handle personal data. This paper summarizes the key regulatory shifts businesses needed to prepare for.

An in-depth report on the size growth of the Managed Services market.

As a new decade begins, keeping pace with emerging technology and procedures isn't easy, especially for smaller businesses. Managed service providers have become the go-to solution for staying current without the overhead. This paper covers how and why the MSP market continues to expand.

FinTech trends and tools for business to leverage

Technology is now deeply intertwined with the financial industry, making it critical to stay ahead of the curve. It's not just about what's new, but what's safe. This paper covers how blockchain and AI are reducing error and saving time across the industry.

Looking at how augmented and virtual reality transform business in real estate

AR and VR are finding their way into industries well beyond gaming, including real estate. These technologies bring a richer, more valuable experience to property transactions. This paper looks at how AR and VR can increase both value and client count for real estate firms.

Outsourcing of IT Operations
Takes Off in the Nonprofit Sector

Outsourcing is on the rise and can be instrumental to nonprofit growth. An in-house IT department is often out of reach due to cost, making outsourced IT an increasingly popular alternative. This paper covers how nonprofits gain access to specialists they couldn't otherwise afford.

The Year of the Cloud - Looking Back at 2017

The cloud is now ubiquitous in today's technology landscape, and the hesitation that once surrounded it has largely disappeared. Understanding how cloud adoption advanced in 2017 offers a useful benchmark. This paper looks back at what changed and what it means moving forward.

Best Practices for Archiving Digital Design: Why MSPs are Essential for Your Architecture IT Needs

Digital design archiving is a critical but often overlooked part of architecture IT. This paper explores the role MSPs play in solving archiving challenges most firms face. It includes case studies and practical tips for future-proofing a digital design archive.

Current Government Technology Priorities

The volume of data collected, maintained, and stored by local, state, and federal agencies requires significant time and attention. That scale reflects a broader prioritization of technology across government. This paper covers how these priorities improve data access, productivity, and cost efficiency.

Ins & Outs of the Cloud Computing Stack

Cloud computing is one of the most flexible ways to manage a growing organization's technology needs. It's built to be highly customizable, letting you choose exactly which services fit your goals. This paper walks through the stack and how to pick the services that save time, money, and space.

Best Practices in Ransomware Remediation

Ransomware attacks have become increasingly common and increasingly sophisticated. Understanding how ransomware works is now essential to defending against it. This paper covers a proactive prevention approach alongside a solid remediation plan to protect time, resources, and reputation.

Compliance, Policy, Security in the Education Sector

K-12 and higher education institutions alike must prioritize technology to keep pace with student, parent, and workforce expectations. New advancements bring new problems that must be addressed directly. This paper covers the compliance, policy, and security issues schools need to be ready for.

VDI vs. DaaS: Exploring the Benefits of Hosted Desktops

Hosted desktops offer a range of benefits for growing organizations. This paper walks through real-world examples to help you understand the differences between VDI and DaaS. Use it to determine which hosted desktop option is the better fit for your business.

How Unified Communications Improves Business

An unhindered exchange of information is central to closing deals and running a business well. Having the right tools available at the right time makes a measurable difference. This paper explores how IP-based communications work and the tools that connect your team's many sharing needs.

Embracing Changing Technologies in your Law Firm

Technology changes fast, and law firms are notoriously behind when it comes to adoption. A clear implementation roadmap helps firms adapt without disrupting client trust. This paper covers the cultural shifts, accountability measures, and practical steps for a smoother tech overhaul.

Calculating the Cost of Downtime in your Business

Technology outages are expensive, but few businesses know exactly how expensive. This paper provides the formula to calculate what downtime could cost your organization without a backup plan in place. It also covers the causes of downtime and how a solid backup plan protects financial control.

How Much Should your Nonprofit Organization Spend on IT?

More nonprofits are including technology in their operating budgets, and for good reason. Smart IT investment helps organizations stay flexible, scalable, and visible to funders and supporters alike. This paper covers how outsourcing IT can actually save nonprofits money in the long run.

How to Make the Best of BYOD

Cellphones, tablets, and laptops let people stay connected and productive from nearly anywhere. Personal devices are increasingly making their way into the workplace through Bring Your Own Device policies. This paper covers the major reasons to adopt BYOD and how to start realizing its benefits.

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