Legal Services
Client Confidentiality &
Legal Threat Protection
ABA - FTC - NY SHIELD
Navigate the complex compliance landscape with confidence. Our solutions ensure continuous protection of attorney-client privilege while defending your firm from the sophisticated cyber threats targeting legal practices. With 30 years of experience supporting law firms across the Tri-State area, CRA understands the unique pressures facing partners, associates, and legal operations teams. Regulatory scrutiny is increasing. Ransomware targeting case files is on the rise. And your clients expect their most sensitive information to remain completely secure — from intake to verdict.
IT Consulting & vCIO Advisory
Strategic IT leadership without the overhead — vCIO advisory spanning business continuity, DR, compliance, NIST CSF, CIS V8, and ITIL best practices.
for Legal Services
CRA's Manage360° removes the burden of managing complex technology infrastructure so your law firm can focus on what matters most — serving clients, protecting privilege, and billing hours.
CRA’s flagship Manage360° is an all-inclusive managed IT solution providing law firms with a fully outsourced IT department at a predictable flat-rate cost. Every engagement is custom-built around your firm's existing infrastructure, practice management platforms, and compliance obligations — so your attorneys stay productive and your client data stays protected.
Endpoint & Device Management
We manage your full technology stack: hardware provisioning, core software, OS imaging, virtual desktops, and third-party vendor relationships — so you don't have to.
User & Access Management
Complete access control from the inside out — identity authentication, RBAC, session management, user access reviews, and a self-service portal, all in one place.
Service Desk
Our service desk keeps your business running with event triage, health monitoring, request fulfillment, incident management, and vendor channel support — with optional 24/7 coverage.
ITIL Service Management
ITIL-based service management that covers incidents, changes, requests, and knowledge — structured support that scales with your business.
Strategic Sourcing
Smarter procurement, less waste — strategic sourcing that covers license management, device and inventory tracking, license metering, and software maintenance contracts end to end.
Security, Compliance &
Data Protection
Full-stack security and compliance — identity management, vulnerability scanning, threat detection, and end-to-end encryption, built to protect what matters most.
Governance
We keep your IT investment accountable — with cost optimization, transparent reporting, SLA management, and quarterly business reviews that tie technology performance to your bottom line.
Helpdesk
Support
CRA’s Manage360° helpdesk delivers a single point of contact for all technology issues, eliminating vendor finger-pointing and minimizing attorney and staff downtime. Our tiered support model scales with your firm's needs, so whether you're a boutique practice or a multi-office firm, you're never left waiting when it matters most.
No more waiting until Monday morning. Our helpdesk delivers round-the-clock live support with centralized ticketing, end user and application assistance, and seamless new hire onboarding. We keep your mobile devices managed, your email protected from downtime, and your VoIP and conferencing running without interruption — backed by monthly ticket trend analysis to keep your IT operation continuously improving.
We become your complete IT department — delivering remote and unlimited onsite support, hardware maintenance, patch management, and software procurement, all under one predictable program. We handle change and policy management, coordinate with your vendors on your behalf, and train your team on new technology as it rolls out. And with regular vCIO strategic planning sessions, your technology roadmap is always aligned with where your business is headed.
Legal Resources
Legal-Specific Security Focus: CRA actively publishes research on attorney-client privilege IT security, law firm email encryption compliance (2026 Edition), and NYC Bar cybersecurity obligations — making us uniquely positioned to serve your firm's security and compliance needs.
Contact us for a complimentary quote
We’re ready to make our IT support services work for you. When you want managed IT, cyber security for small businesses, or any of our other essential IT services, we’ve got you covered. Contact us today to get started with your free evaluation. As your company, we make your complete satisfaction with our services our number one priority.
hello@consultcra.com
212-376-4040